Legal

Privacy Policy

Last updated: 14 April 2026

1. Introduction

Fanni Putz ("I," "my," or "me") is committed to protecting your privacy. I am an individual freelance English coach based in the United Kingdom, offering online mentoring services to students across Europe. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit my website or use my mentoring services, in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Fanni Putz
Freelance English Coach
United Kingdom
Email: putz.fanni@gmail.com

3. Information I Collect

3.1 Information You Provide

When you use my contact form or communicate with me, I may collect:

  • Your name
  • Email address
  • Student age (if provided)
  • Message content and subject
  • Any other information you choose to share during our communication

3.2 Automatically Collected Information

When you visit my website, certain technical information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, and website usage data. Please see my Cookie Policy for details.

4. Legal Basis for Processing

I process your personal data under the following legal bases:

  • Consent: You have given clear consent for me to process your personal data for specific purposes (e.g., submitting the contact form)
  • Contract: Processing is necessary for the performance of a mentoring agreement with you
  • Legitimate interests: Processing is necessary for my legitimate interests (e.g., responding to enquiries, improving my services)

5. How I Use Your Information

I use your personal information for the following purposes:

  • To respond to your enquiries via the contact form
  • To provide and deliver mentoring services
  • To communicate with you about bookings and sessions
  • To personalise your learning experience
  • To improve my website and services

6. Third-Party Services

I use the following third-party services that may process your data:

  • Vercel — website hosting (may process IP addresses and access logs)
  • Resend — email delivery service (processes your name, email address, and message content when you submit the contact form)
  • Cookiebot — cookie consent management

I do not sell, trade, or rent your personal information to any third parties.

7. Website Analytics

This website uses Vercel Analytics, a privacy-focused, cookieless analytics service provided by Vercel Inc. Vercel Analytics does not use cookies, does not collect personal data, and does not store or process IP addresses. It collects only anonymous, aggregated data about page views and site performance to help me understand how the website is used and improve the user experience.

Because Vercel Analytics does not collect personal data or use cookies, it does not require your consent under UK GDPR, EU GDPR, or the Privacy and Electronic Communications Regulations (PECR). No data collected through Vercel Analytics can be used to identify individual visitors.

8. International Data Transfers

Some of the third-party services I use (such as Vercel and Resend) may process data outside the UK and European Economic Area (EEA). Where this occurs, I ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data in accordance with UK GDPR and EU GDPR requirements.

9. Data Retention

I retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Contact form submissions are retained for up to 12 months unless you request earlier deletion. When I no longer need your data, I will securely delete it.

10. Your Rights

Under the UK GDPR and EU GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Request limitation of processing
  • Right to data portability: Request transfer of your data in a machine-readable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal

To exercise any of these rights, please email me at putz.fanni@gmail.com. I will respond within one month of receiving your request.

11. Children's Privacy

As a mentoring service, I may process data relating to students under 16. In such cases, I require verifiable parental or guardian consent before collecting personal data from minors, in accordance with GDPR requirements. Parents or guardians should submit the contact form on behalf of minors.

12. Data Security

I implement appropriate technical and organisational measures to protect your personal data, including the use of encrypted connections (HTTPS) and secure third-party services. However, no method of transmission over the internet is 100% secure.

13. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this policy periodically.

14. Complaints

If you believe I have not handled your personal data properly, you have the right to lodge a complaint with:

  • UK residents: The Information Commissioner's Office (ICO) — ico.org.uk
  • EU residents: Your local data protection authority

15. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact me at putz.fanni@gmail.com or through the contact form on my website.