Terms and Conditions

1. Introduction

Welcome to Fanni Putz English Coaching. These Terms and Conditions govern your use of my website and mentoring services. I operate as an individual freelancer based in the United Kingdom. By accessing or using my services, you agree to be bound by these terms.

2. Services

Fanni Putz provides online English coaching services, including Academic English, Business English, and Creative Writing mentoring for European learners. Services include:

• One-on-one mentoring sessions
• Personalized lesson plans
• Academic guidance and mentorship
• Student support services

3. Booking and Payment

3.1. All mentoring sessions must be booked in advance through my contact form or agreed upon communication channels.

3.2. Payment terms will be discussed and agreed upon before the commencement of services.

3.3. Cancellations must be made at least 24 hours in advance for a full refund or rescheduling.

4. User Responsibilities

4.1. You agree to provide accurate and complete information when contacting us or booking services.

4.2. You are responsible for maintaining the confidentiality of any login credentials or access information provided.

4.3. Students are expected to attend scheduled sessions punctually and engage actively in the learning process.

5. Intellectual Property

All teaching materials, lesson plans, and content provided during mentoring sessions remain the intellectual property of Fanni Putz. These materials may not be reproduced, distributed, or shared without explicit written permission.

6. Limitation of Liability

6.1. While we strive to provide high-quality mentoring services, we cannot guarantee specific academic outcomes or examination results.

6.2. Fanni Putz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR). Please refer to my Privacy Policy for detailed information on how we collect, use, and protect your data.

8. Code of Conduct

All users must:

• Treat the Mentor and other participants with respect
• Refrain from disruptive behavior during sessions
• Not engage in any form of harassment or discrimination
• Maintain a safe and appropriate learning environment

9. Website Analytics

This website uses Vercel Analytics, a cookieless analytics service, to collect anonymous, aggregated usage data such as page views and site performance metrics. This data is used solely to improve the quality and performance of the website. No personal data, IP addresses, or individually identifiable information is collected or stored through this service. By using this website, you acknowledge the collection of this anonymous data in accordance with our commitment to data safety and privacy on this mentoring platform.

10. Termination

Either party may terminate the mentoring arrangement with reasonable notice. We reserve the right to terminate services immediately in cases of misconduct, non-payment, or violation of these terms.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact me at putz.fanni@gmail.com or through the contact form on our website.